At jili09, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a Filipino player on our platform.
Your Privacy Matters: jili09 is committed to protecting the personal information of every Filipino player on our platform. This Privacy Policy is written in plain, accessible English so you always know exactly how your data is handled. By using jili09, you consent to the practices described in this document.
This Privacy Policy ("Policy") describes how jili09 ("we", "us", "our") collects, processes, stores, and protects the personal information of users ("you", "Player") who access or use the jili09 online casino and sports betting platform, including our website at jili09.app and any related services (collectively, the "Platform").
jili09 operates in the Philippines and is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations. This Policy applies to all personal data collected through your use of the jili09 Platform, whether you are browsing as a guest or as a registered account holder.
Please read this Policy carefully. If you do not agree with the practices described herein, you should discontinue use of the jili09 Platform. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
jili09 collects personal information that is necessary to provide you with a secure, personalised, and legally compliant gaming experience. The categories of information we collect include:
Minimum Data Principle: jili09 only collects personal data that is strictly necessary for the purposes described in this Policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
jili09 uses the personal information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your jili09 account | Performance of contract |
| Processing deposits and withdrawals via GCash, BPI, BDO, PayMaya, and Metrobank | Performance of contract |
| Verifying your identity and age (21+ requirement) | Legal obligation / Legitimate interest |
| Preventing fraud, money laundering, and other illegal activity | Legal obligation / Legitimate interest |
| Providing customer support and responding to enquiries | Performance of contract / Legitimate interest |
| Sending account-related notifications and security alerts | Performance of contract |
| Sending promotional offers and bonus communications (where opted in) | Consent |
| Analysing Platform usage to improve jili09's services and game offerings | Legitimate interest |
| Complying with applicable Philippine laws and regulatory requirements | Legal obligation |
| Administering responsible gaming tools and self-exclusion requests | Legal obligation / Legitimate interest |
jili09 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
We share personal data with carefully selected third-party service providers who assist us in operating the jili09 Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics tools. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
jili09 may disclose your personal information to Philippine government agencies, law enforcement bodies, regulatory authorities, or courts where we are legally required to do so. This includes disclosures required under the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and any applicable gaming regulations. We will only disclose the minimum information necessary to satisfy the relevant legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of jili09's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
We may disclose personal information where we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of jili09, our players, or the public — including sharing information with other organisations for the purposes of fraud prevention and credit risk reduction.
jili09 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
When personal data is no longer required, jili09 will securely delete or anonymise it in accordance with our internal data disposal procedures.
jili09 takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While jili09 employs robust security measures, no online platform can guarantee absolute security. You are responsible for keeping your jili09 login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal information held by jili09:
To exercise any of the above rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with the Data Privacy Act's requirements.
jili09 uses cookies and similar tracking technologies to enhance your experience on our Platform, maintain your login session, remember your preferences, and gather analytics data that helps us improve our services.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the jili09 Platform — in particular, disabling strictly necessary cookies will prevent you from logging in to your account.
The jili09 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jili09 does not knowingly collect personal information from persons under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account.
If you are a parent or guardian and believe that your child has registered on jili09, please contact us immediately at [email protected].
jili09 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the jili09 Platform following any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how jili09 protects your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jili09, please contact our Data Protection Officer:
You also have the right to escalate any unresolved privacy concerns to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.
Privacy at jili09 is built into every layer of our Platform — from how we store your data to how we respond when you ask us to delete it.
Every deposit and withdrawal on jili09 — whether via GCash, BPI, BDO, or PayMaya — is protected by SSL/TLS encryption. Your financial data never travels in plain text.
jili09 does not sell, rent, or trade your personal information to third parties for marketing purposes — ever. Your data is used only to operate and improve your jili09 experience.
jili09 operates in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012. Your rights as a data subject are fully respected and enforceable.
Want your data deleted? Submit a request to our Data Protection Officer and jili09 will process it within 15 business days, subject to any legal retention requirements.
jili09 collects only what is strictly necessary. We do not gather excessive personal information, and we do not profile you beyond what is needed to run your account safely.
Our Data Protection Officer is reachable 24/7 via live chat and email. Any privacy concern raised by a jili09 player is treated as a priority and handled with full confidentiality.
Knowing your privacy is protected makes every game more enjoyable. Join over 500,000 Filipino players who trust jili09 for a secure, fair, and exciting online casino experience.
21+ only. Please play responsibly. See our Responsible Gaming page for support tools.